Shipping Policy
Last Update: January, 2024
Thank you for choosing Creatures of Science LLC for your online shopping needs. We are committed to providing you with a seamless and efficient shipping experience. Please take a moment to review our Shipping Policy to understand the terms and conditions related to the shipment of your orders.
1. Order Processing
1.1. Orders are typically processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
2.1. We offer the following shipping methods within the United States:
- Standard Shipping: Estimated delivery time of [3] to [4] business days.
- Express Shipping: Estimated delivery time of [1] to [2] business days.
2.2. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather or carrier delays.
3. Shipping Fees
3.1. Shipping fees are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
3.2. Free shipping on orders $30 or more.
4. Shipping Restrictions
4.1. We currently ship to addresses within the United States. We do not offer international shipping at this time.
5. Tracking Information
5.1. Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment on our website or through the carrier's tracking service.
6. Delivery Address
6.1. Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to make changes to your shipping address, please contact our customer support team at support@creaturesofscience.com as soon as possible.
7. Delivery Acceptance
7.7. Upon delivery, please inspect your package for any visible damage. If the packaging appears to be damaged or tampered with, we recommend documenting the condition and contacting our customer support team immediately.
8. Lost or Delayed Shipments
8.1. In the event that your order is lost or significantly delayed beyond the estimated delivery time frame, please contact our customer support team at support@creaturesofscience.com. We will work with the carrier to investigate and resolve the issue promptly.
9. Changes to this Policy
9.1. Creatures of Science LLC reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.
If you have any questions or concerns about our Shipping Policy, please contact us at: support@creaturesofscience.com
By placing an order with Creatures of Science LLC, you acknowledge that you have read, understood, and agree to abide by this Shipping Policy.
Thank you for choosing Creatures of Science LLC. We appreciate your business!
